M. Susan Stegall, CMC, MBA, MHSA, MT (ASCP)
Managing Partner
Prior to forming her own company in 2001, Ms. Stegall was Vice President of Consulting Serves at Chi Laboratory Systems, Inc., where she worked for eleven years. A seasoned laboratory professional, Ms. Stegall has participated in and directed a wide variety of consulting engagements including strategic planning, lean process improvement transformations, laboratory operational assessments, lab consolidations, regional integration planning, outreach business planning, and project management. Ms. Stegall has held a number of laboratory management positions where she has had profit/loss responsibilities along with leadership and management oversight of the administrative, operational, and sales/marketing sectors of laboratory operations. Ms. Stegall holds an MBA and MHSA from Arizona State University and a BS in Medical Technology from Mount Union College in Alliance, Ohio. She is affiliated with the following professional organizations: the Clinical Laboratory Management Association, the American Society of Clinical Pathologists, the American Society for Quality, and the American College of Healthcare Executives. She is Lean certified through the University of Michigan, College of Engineering, and a Certified Management Consultant through the Institute of Management Consulting, USA (IMC-USA). Ms. Stegall completed her Six Sigma Black Belt training through SixSigma.us in May 2009.